Pharmacy

We’re pleased to provide pharmacy services to all our patients. You can fill prescriptions at no cost from any of our pharmacy locations. If you have a prescription from a TRICARE network or non-network provider, you may fill it here, as long as it’s covered by TRICARE. Look up you medication on the  TRICARE Formulary or call us at 843-228-5404 to see if your drug is available. We provide up to a 90-day supply for most drugs.
We fill new prescriptions and refills at no cost for covered medications for all eligible TRICARE beneficiaries.
Learn more about eligibility for TRICARE pharmacy benefits.

Filling New Prescriptions

We fill prescriptions from both military and civilian providers.

Providers from Our Facility

Your provider may submit a prescription directly to the pharmacy during or after your appointment.

• You can activate the prescription(s) and wait, or
• You can come back later to pick them up.

Civilian Providers

If you have prescriptions from a TRICARE-authorized civilian provider:

• The provider can submit an electronic prescription to our pharmacy, or
• You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option.

To submit an electronic prescription:
Ask your provider to select the:

• Pharmacy name: ​DoD​ Beaufort EPHCY
• NCPDP/NPI number: 1881793040

If you hand-carry a written prescription:
Check in at the kiosk. Follow on-screen prompts to check in.

Activating New Prescriptions

There are multiple ways to activate your prescription.

Option 1: Fastest and Preferred

Scan the QR code below or go to: https://cxmlink.com/MTF2761

Follow the prompts on your mobile device.

Option 2: In Person

Go to our Naval Hospital Beaufort Pharmacy. Then, you’ll check in at the kiosk.

• Follow on-screen prompts to check in.
• To get text updates, you’ll need to enter your cell phone number.
• Processing times may vary based on pharmacy staffing and resources.

Requesting Prescription Refills

We have three ways to refill your prescriptions:

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab.

• Select the medication(s) you want to refill.
• Follow the prompts to select where you want to pick it up.
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Note: If you’re not a registered user, you’ll need to sign up first.

Option 2: By Phone

• Call our pharmacy refill line at 843-484-2087. Then, follow the prompts to select where you want to pick up your refills.
• Refills require 3 business days to process (not to include Saturday, Sunday or Holidays)

Option 3: In Person

Go to the Pharmacy. Then, you’ll check in at the kiosk. Note: This is the least preferred option.

• Follow on-screen prompts to check in.
• To get text updates, you’ll need to enter your cell phone number.
• Processing time varies based on pharmacy staffing and resources.

Picking Up Your Prescriptions

 You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).

Main Pharmacy - Open to all beneficiaries

Monday, Tuesday, Wednesday, Friday: 8 a.m. to 4 p.m.

Thursday: 9 a.m. to 4 p.m.

Closed weekends and federal holidays
If you used Q-Anywhere to activate your prescription, you will receive a text when your prescription is ready.
ScriptCenter (Building 1, 1^st Floor, Room 1E101) - Open to all beneficiaries
Monday to Sunday 5 a.m. to 8 p.m. (For after hours access, please enter through VA (North) entrance)
Beneficiaries can pick up prescriptions conveniently through a contactless automated pharmacy locker system ScriptCenter
a. NOTE: When requesting for the first time, registration is required so bring the 12-digit prescription number that can be found on your medication bottle with you.  If you don’t have a prescription number, you can still establish a username and PIN to access the ScriptCenter and the pharmacy can complete your registration when we fill your prescription.
b. NOTE: Refrigerated items must still be picked up at the Main Pharmacy or Drive-Thru Pharmacy during normal hours
c. NOTE: For afterhours access to the Naval Hospital Beaufort’s ScriptCenter, please enter via VA entrance (North Entrance)
Drive Thru Refill Pharmacy (Building 49) - Open to all beneficiaries and refills only.
Monday-Friday 9 a.m. to 5 p.m.
Closed for lunch daily, 1-1:30 p.m.
Closed weekends and federal holidays
Clinic Pharmacies

• Marine Corps Air Station Beaufort Pharmacy - Active Duty and Clinic Staff ONLY

• Marine Corps Depot Station Parris Island Pharmacy - Active Duty and Clinic Staff ONLY

Renewals

Contact your provider

• If your current prescription has no refills remaining or has expired, you must contact your provider for a prescription renewal.

• Once your provider has sent in the renewed prescription, please follow the Q-anywhere steps as if the renewal was a new prescription.

Maintenance Drugs

Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol). All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to active-duty service members.

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.
If you want to dispose of unwanted or unneeded drugs:

• Drop them in the secure bin located Naval Hospital Beaufort, Naval Branch Health Clinic Parris Island, or

• Pick up an envelope at MCAS Beaufort Clinic Pharmacy, take it home, and mail them to the destruction agency.

Several exclusions apply. This includes:

• syringes

• needles

• liquids greater than 4 ounces

Also, if a medication appears on the FDA Flush List, it may be disposed by flushing.

Frequently Asked Questions

How do I know if my prescription is covered?

All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered  prescription drugs and supplies. The TRICARE Formulary lists:

• Which drugs are covered.

• Drug information and frequently asked questions.

• Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).

• Medical necessity/prior-authorization requirements and link to forms.

  • If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.

Can my network provider send controlled substances prescriptions electronically?

Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.

Can I refill a prescription if the last fill was not at a military pharmacy? 

Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.

Can I pick up medications for another person?

Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.

What is the difference between a new, refill, and renewal prescription?

A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.

What if I need a non-formulary or non-stocked medication?

If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.

What do I do if my medication is out of stock?

• Ask your provider if they can approve you to switch to an alternative medication.

• You can fill your prescription at a TRICARE network pharmacy or TRICARE Home Delivery. TRICARE copayments apply.

• Be sure to ask for the expected resupply date so you know whether to wait or seek another option

I’m deploying. How can I fill my prescriptions?

Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.