Appointment Lines Are Open
Appointment lines will be going down temporarily on Tuesday, Feb 27th from 1000-1200 but hopefully should be back up afterwards.
For medical emergencies please dial 911 or report to the nearest emergency room.

For urgent non-emergency illness or injuries, call TRICARE’s Nurse Advice Line at 1-800-TRICARE (874-2273), option 1, to talk to a registered nurse who can answer your urgent care questions, give you health care advise, and/or help you find a doctor (network urgent care facility). The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S. except those enrolled in the US Family Health Plan.
You may also request an appointment using the MHS Genesis Patient Portal by visiting: and submit a new message to your assigned Primary Care Provider by searching last name, first name. Click on the following link for a video on how to register in the portal.

Getting Care

Command Ombudsman

What is an Ombudsman?

The Ombudsman is a volunteer, chosen by the Commanding Officer, on call 24 hours a day, 7 days a week. An Ombudsman is the spouse of an active duty or selected reserve member assigned to the command who serves as the official liaison between the command and its families.  The Ombudsman assists the CO in maintaining the morale and welfare of the command's active duty service members and its families.

What an Ombudsman does?

The Ombudsman acts as an advocate for families and single Sailors.  They help disseminate accurate information regarding command policies, services available, and deployments.  They are a confidential point of contact for families and single Sailors and refer them to the appropriate agencies for questions, concerns, help, or intervention in accordance with OPNAVINST 1750.1F.

What an Ombudsman is not?

The Ombudsman is not a trained counselor or social worker, but can assist service members and their families finding ways to solve problems or get assistance.

The Ombudsman Creed: I Am an Ombudsman

I am an Ombudsman
I am not a crutch,
But I can support you
I am not a counselor
But I know one
I am not a taxi driver
But I can steer you in the right direction
I am not a rescuer
But I can help save lives
I am not a babysitter
But I can refer you to a caregiver
I am not a gossiper
But I am a great listener
I am not an enabler
But I can provide tools to empower you
I am not a master of anything
But I know many experts who understand your needs
I am not a Recreation or Health Specialist
But I am concerned about your Morale, Welfare, and Health
I am not a busybody as I've been called
But I am an Official Command Representative
I am a Navy Family Ombudsman
And I am of service to You
The Navy Family

Contact Us


Monday-Friday, 0700-1700


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